This is not a hotel for normal tourists. Regular tourist stay away from this appointment house. The room was nice, but dirty and stinky, we complained 3 times for get it clean The main business is renting rooms per hour to enjoy with the "ladies" you can buy at the bar located at the ground floor Good place for party animals We had massive water leakage from the ceiling at 5 o'clock in the morning, because of some drunk rich Russian man flooded the Jacuzzi tub in his room while his bunga bunga party Due to the people smoking in the rooms, fire alarm goes on often.
Very noisy all the night long All the staff is very rude, they never said hi or bye, not answering even to a good morning The receptionists are real liar, unprofessional and arrogant plus they don't speak not one word of English, I am lucky my wife speak Russian. I don't know how we resisted more than a week staying, maybe because we paid in advance.
Not recommended at all! This hotel is placed just off the main street. It has modern, clean and stylish rooms with staff who were very welcoming and spoke English. The rooms looked like they had been recently redone. The shower in my room was initially not draining very well so I told the receptionist and by the time I returned it had been fixed and there were no issues. One criticism that I did have is that there was no hand soap provided in my room which I found very unusual.. Despite the unusual entrance I walked through a car entrance and there was small park which made me feel a little uneasy walking through at night as a single female, however it is clearly signposted and there is actually a security guard at the entrance to the hotel although you can't see him in the dark so you think it is just you and the people hanging about the park , it's also very clearly sign posted that this is the way to find the hotel.
I would definitely stay here again! I stayed 3 nights in this hotel, which is supposed to be a 4 stars and would not recommend it.
The room was wide, well furnished and extremely clean. Also, the hotel location is good, 20 mins away from Hermitage on foot and close to the metro, but: - To reach the hotel entrance even not indicated in the street you have to cross a countryard, which is completely dark at night and always full of pigeons. The first evening I even saw a homeless and did not feel safe.
