View all Frequently Asked Questions. The Holland America Line Navigator App is your indispensable tool for cruise planning, embarkation, managing your onboard experience and booking shore excursions. Download the app before your cruise, log in, and immediately start using Navigator. You can also complete your health assessment and book shore excursions prior to your cruise.
Please go to our website at hollandamerica. Please do not forget to print them out prior to leaving home. To meet this requirement, we must have the necessary information in our records at least 90 minutes prior to departure. If we do not have your information by this deadline, you will be unable to sail. Guests are urged to complete the Online Check-in process before leaving home.
Guests who wait to check in at the terminal risk being unable to sail even if they arrive at the terminal before the vessel leaves. You will be responsible for all costs you incur to join the vessel at the next port. Holland America Line highly recommends that all guests carry a passport that is valid for at least six months beyond the completion date of your travel. Having a passport will enable you to fly from the U.
Immigration and administrative rules may require the vessel to collect and safeguard guest passports and guests to complete landing cards prior to some ports of call. Further information will be provided on board.
PLEASE NOTE : It is your sole responsibility to obtain and have available the proper travel documents that are necessary for your travel, including all costs related to arrangements to obtain entry to countries you visit and re-entry to your destination country.
