From the minute I walked in, I could see where this was going. Actually, it started when we pulled up in the car. Old Soviet-era hotel. The room was disgusting. No complimentary drinking water, so I had no choice but to buy from the minibar as the tapwater is not tapable. In-room safe had no batteries, so when I called to reception, I was told to come down and get a override key. Same case with my colleague travling. The television did not work, also the same for my colleague.
The best part of the room sarcasm was the bathroom. The floor was sticky I don't want to ask from what and mold around the shower. The bed is like a rock and I felt like there was something biting me. Breakfeat, which was included in my room was better off left untouched. And the kicker I need to have clothes laundered before my flight. I asked at reception and was told the maid could do it by morning for a 1, Tenge in cash. So having no choice, I have to pay out of my pocket since I cannot claim from the company without it going through proper charge to the room.
What a I was in Shymkent on business. What a racket. My final comment, stay elsewhere, but if you do have to stay here, the one bright spot is the restaurant adjacent to the hotel, called Madlen's. Good food at reasonable prices. Trip type: Traveled on business Value.
