Her mother explains why she is trying to get a refund. Why should they be out on this? You ordered it! This is already embarrassing enough. Too late, my manager has already overheard and has come over. The customer again explains why she deserves a refund, and her daughter is pleading to just leave. I actually like these people! I do apartment maintenance and get a call about 2 AM for the exterior lights being out on one of my buildings.
But caution and common sense are rare things these days. The residents who called just got home from a party and said they were afraid, and they would wait in their car until I came and fixed the problem.
The only car with their lights on. High beams. Aimed right at the photocell for the building. I walked up and they were bitching and moaning about it taking so long for me to get there.
I reached through their open window and turned the headlights off. I primarily deal with wine but do work with other liquors, too. I came around the corner from our receiving room to find one of my assistant managers helping a couple of customers who were apparently looking for vodka. This triggered a really strange physical response as if they were recoiling in fear. That was certainly a bit strange, but customers do and believe weird things sometimes.
My manager just sort of shrugged it off at first. This triggered one of the couple to suddenly launch into a passionate three- or four-minute rant about Chernobyl. He went on to say that he knew all about the Chernobyl disaster which, mind you, happened in That left both me and my manager completely speechless.
