Mon - Sun 9am - 9pm Hour Cancellation Policy. Please call the local studio where the membership originated or where you had your last massage if you have trouble logging into your online account. The massage therapist's time has been reserved especially for you. After your massage that same day, there are some easy, pleasant things you can do to help prevent some of the next-day soreness:. If you are looking for a wonderful massage, contact your local Elements Massage.
If using a gift card to pay for the session, you must present the gift card at the time of service. Some gift cards are valid only at the independently owned and operated Elements Massage studios identified on the card. Gratuity is not included. Gift Cards cannot be used toward membership autopays or other gift cards. There is no cash value for gift cards and they cannot be replaced if damaged, lost, or stolen. There is no cash redemption for gift cards unless required by law and then only to the extent required by law.
All minors must keep their undergarments on for the entire duration of the session and clients of minor age will be matched with the same-sex therapist. We recommend you think of your massage therapist as you would a waiter in a restaurant. We recommend tipping percentages be based on the full price of a regular massage, rather than the discounted price.
You should undress to your desired level of comfort. About half of our clients prefer to be completely undressed, while the other half prefers to keep their undergarments on. This is completely up to you. You will undress and dress in the privacy of your massage room and will be securely covered by a blanket and a sheet during your massage session.
A Master Massage Therapist has completed the Professional, Elite, and Master level training or other additional education and has a minimum of 2 years of employment with Elements Massage studio. These massage therapists demonstrate the highest level of mastery of hands-on massage and well-being skills, and continue to maintain high performance standards across all client satisfaction metrics. For those who use massage as preventative care or to manage daily stress, one massage a month is common.
